Terms of Service | College Up

Terms of Service

Effective date: September 28, 2026

These Terms of Service ("Terms") govern your use of college-up.org (the "Site") and the college admissions advising, mentorship, and related services offered by [LEGAL ENTITY NAME], doing business as College Up ("College Up," "we," "us," or "our") (together, the "Services"). By using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services.

1. Eligibility

You must be at least 18 years old to purchase the Services or agree to these Terms. Parents and legal guardians who enroll a student under 18 agree to these Terms on their own behalf and on behalf of the student, and are responsible for the student's use of the Services.

2. The Services

College Up provides admissions strategy, mentorship, and support to help students build projects, enter competitions, pursue research, and prepare college applications. The specific scope, deliverables, schedule, and price of your program are set out in your enrollment or service agreement. If that agreement conflicts with these Terms, the agreement controls.

3. No Guarantee of Admission or Results

College Up does not guarantee admission to any college or university, or any particular result. Admissions decisions are made solely by the schools. We also do not guarantee that a student will win any competition, fellowship, or grant, that any research will be accepted for publication, or that any project will reach a specific number of users. Results described on our Site or in our marketing reflect individual experiences and are not typical or promised outcomes.

4. Student Responsibilities and Academic Integrity

Students do their own work. College Up coaches, mentors, and advises, but does not write application essays, complete assignments, or submit work on a student's behalf as the student's own. Families agree that all application materials will be honest and accurately represent the student's own work and achievements. Results depend heavily on the student's effort, so students are expected to attend scheduled sessions and complete agreed tasks.

5. No University Affiliation

College Up is an independent company. We are not affiliated with, endorsed by, or sponsored by Harvard University, Stanford University, the University of Pennsylvania (Wharton), the University of California, or any other college or university. References to schools describe the educational background of our team or the results of past students and are not endorsements.

6. Fees, Payment, and Financing

  • Fees for the Services are stated in your enrollment or service agreement and are due as described there.
  • If you choose to finance your purchase through a third-party provider (such as Splitit, Klarna, or ClarityPay), your financing is a separate agreement between you and that provider and is governed by its terms.
  • Refund and cancellation terms are set out in your enrollment or service agreement. [REFUND / CANCELLATION POLICY]

7. Text Messaging (SMS) Terms

College Up offers text messaging to people who opt in through forms on our Site.

  • Program description: Non-marketing messages may include replies to your inquiry, appointment and call reminders, and account or program updates. Marketing messages may include offers, events, and program updates. You choose which types you consent to on our forms.
  • Consent: Consent to receive text messages is not a condition of any purchase.
  • Frequency: Message frequency varies.
  • Cost: Message and data rates may apply.
  • Opt-out: Reply STOP to any message to cancel. You will receive one confirmation message and no further messages unless you opt in again.
  • Help: Reply HELP for help, or contact us at [CONTACT EMAIL] or [CONTACT PHONE].
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • Privacy: See our Privacy Policy. We do not share mobile information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

8. Intellectual Property

The Site and our materials, including course modules, frameworks, templates, and dashboards, are owned by College Up and licensed to enrolled families for personal, non-commercial use during the program. You may not copy, resell, or distribute them.

Students own the projects, research, and essays they create. College Up may, with written permission from the student (and a parent or guardian if the student is under 18), share a student's results or story in our marketing.

9. Acceptable Use

You agree not to misuse the Site or Services, including by submitting false information, interfering with the Site's operation, attempting unauthorized access, or harassing our team, mentors, or other students.

10. Third-Party Services

The Services may involve third-party platforms, competitions, publications, and financing providers. We are not responsible for their content, policies, or decisions.

11. Disclaimers

The Site and Services are provided "as is" and "as available." To the fullest extent permitted by law, College Up disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, College Up will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any admission decision, lost opportunity, or lost profits. Our total liability for any claim relating to the Site or Services will not exceed the amount you paid College Up in the twelve (12) months before the claim.

13. Indemnification

You agree to indemnify and hold harmless College Up and its team from claims arising from your misuse of the Site or Services, your violation of these Terms, or false information you provide.

14. Governing Law and Disputes

These Terms are governed by the laws of [GOVERNING STATE / JURISDICTION], without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in [COUNTY, STATE], and you consent to their jurisdiction.

15. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Site or Services after changes means you accept the updated Terms.

16. Contact Us

College Up
[LEGAL ENTITY NAME]
[MAILING ADDRESS]
Email: [CONTACT EMAIL]
Phone: [CONTACT PHONE]